Privacy policy

1. Controller

The party responsible for processing your personal data is:

2. Processing of personal data

We process personal data to the extent necessary for operating our website, handling your order, processing payment, shipping, communicating with you or sending our newsletter.

In particular, the following data may be processed:

• Name and address
• Email address
• Telephone number, where provided
• Order and delivery information
• Payment and transaction information
• IP address and technical usage data

3. Orders and payments

When you order through our online shop, we process the personal data required for the order, the payment and the delivery.

Payments by TWINT and credit card are handled via Stripe. The data required to process the payment is processed by Stripe and the payment service providers involved.

Aurelia Botanics generally receives only the payment information required to process your order and attribute it to you.

4. Shipping

We use Swiss Post to deliver your order.

For this purpose the data required for delivery, in particular your name and delivery address, is transmitted to Swiss Post.

5. Newsletter

When you sign up for our newsletter “News from Aurelia”, we use your email address to send it to you.

You can withdraw your consent at any time. Every newsletter email contains an unsubscribe link through which you can unsubscribe at any time.

6. Hosting

Our website is provided via Vercel.

When you visit our website, technically necessary data such as your IP address, browser information, the time of access and technical server data may be processed. This data serves in particular the secure and reliable operation of our website.

7. Cookies and Google Analytics

Our website uses technically necessary cookies, which are required for the operation of the online shop and for basic website functions.

In addition we use Google Analytics to understand how our website is used and to improve what we offer.

Google Analytics is only activated with your prior consent.

On your first visit to our website you can choose via the cookie banner whether you wish to allow analytics cookies.

In particular you have the following options:

Necessary cookies only

Only cookies required for the operation of the website are used.

Allow analytics cookies

With your consent, Google Analytics may be used for the statistical analysis of website use.

You can change or withdraw your consent at any time with effect for the future via the cookie settings.

8. Google Search Console

We use Google Search Console to check the technical function and the visibility of our website in Google Search.

Google Search Console serves in particular to analyse search queries, clicks and how our website is presented in Google search results.

9. Instagram

Our website contains a link to our Instagram profile.

If you open that link you leave our website. Any further processing of your personal data by Instagram is governed by the data protection provisions of the respective platform operator.

No Meta Pixel is currently embedded on our website.

10. Disclosure of data

We disclose personal data only to the extent necessary to provide our services or where a legal obligation exists.

Recipients may in particular be:

• Vercel
• Stripe and the payment service providers involved
• Swiss Post
• Google, in connection with Google Analytics and Google Search Console
• technical service providers engaged by us

Individual service providers may also process personal data outside Switzerland. In doing so we observe the requirements of the applicable Swiss data protection law.

11. Retention period

We store personal data only for as long as is necessary for the respective purpose or as long as statutory retention obligations require.

12. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access and unauthorised alteration.

13. Your rights

Under the applicable Swiss data protection law you have, in particular, the right to request information about the personal data we process.

Depending on the statutory requirements, you may also request the correction or deletion of your personal data.

For data protection enquiries please contact:

14. Changes

We may adapt this privacy policy if our website, the services we use or the legal requirements change.

The current version published on this website applies.